Shelter KC

1. 

   Sep 21, 2018Reply

   Some decent staff members and some really nasty ones. The so-called "case manager" walks around with a permanent scowl and loves to close her eyes and start shaking her head no before you even finish your question or sentence. One shelter manager does not seem to care much for Caucasian clients. You MUST be on time for their schedule (which is reasonable), but they allow themselves plenty of time to be late for whatever. Threats of being barred are emphasized constantly and the staff seems to go looking for trouble/violations instead of finding them when they occur. And if you go looking for for something, you'll probably find it. You are pretty much expected to know the rules when you enter the door on your first day and asking a question usually gets you an annoyed response from staff. They generally seemed inconvenienced for doing their job so it's best to avoid them (and direct eye contact) if possible. Some staff jump at the chance to try to make you feel like an idiot for asking legit questions. Maybe putting others down makes them feel better about themselves. They expect and demand respect (again, reasonable) but rarely display it for clients. The "golden rule" seems lost or forgotten on the inside. Overall, it's a temporary place off the street, but definitely has a lot of room for improvements - mainly in the attitudes of the staff that seems angry that clients are there. One repeatedly announces that "Maybe this isn't the place for you." Maybe that isn't the job for him.

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